Welcome to Matrika Green! These Terms and Conditions (“Terms”) govern your use of our website matrikagreen.com (the “Website”) and the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

This document is a legally binding agreement between you (“User,” “You,” or “Your”) and Matrika Green (“we,” “us,” or “our”).

1. Acceptance of Terms

By using this Website, you confirm that you have read, understood, and agree to comply with these Terms, our Privacy Policy, and any other policies posted on this site. If you do not agree with any part of these terms, you must not use this Website.

2. Use of the Website

You agree to use this Website for lawful purposes only. You are prohibited from:

• Using the site in any way that could damage, disable, or impair the site or interfere with any other party’s use of the site.
• Attempting to gain unauthorized access to any part of the Website, user accounts, or computer systems connected to the Website.
• Reproducing, duplicating, copying, selling, or reselling any portion of the Website, its content, or its products without our express written permission.
• Posting or transmitting any material that is defamatory, obscene, fraudulent, or infringes on the intellectual property rights of others.

3. Products and Health Disclaimer

Matrika Green offers a range of natural, herbal, and Ayurvedic skincare and wellness products.

• Product Information: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, colours, or other content are completely accurate, reliable, or error-free.
• Ayurvedic & Herbal Products: The information provided on this Website is for educational purposes only and is not intended as a substitute for professional medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Consultation: Please consult with a healthcare professional or a qualified Ayurvedic practitioner before using any herbal products, especially if you are pregnant, nursing, have a medical condition, or are taking medication. Matrika Green is not liable for any individual reaction to any particular ingredient.

4. Account Registration

To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

5. Pricing and Payment

All prices for products are listed in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise. We reserve the right to change product prices at any time without prior notice. Payment can be made through the payment gateways available on our Website.

6. Shipping and Delivery

We will ship products to the address you provide during the checkout process. While we aim to meet delivery timelines, we are not responsible for delays caused by shipping carriers or circumstances beyond our control. Please refer to our [Link to Your Shipping Policy Page] for detailed information on shipping costs, timelines, and procedures.

7. Returns, Refunds, and Cancellations

Your satisfaction is important to us. Our policy on returns, refunds, and cancellations is outlined in our [Link to Your Return Policy Page]. Please review it carefully to understand your rights and our obligations.

8. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Matrika Green or its content suppliers and is protected by Indian and international copyright laws. You may not use, reproduce, or distribute any content from this Website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Matrika Green shall not be liable for any indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, this Website or the performance of the products purchased through the Website. Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us for the specific product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Matrika Green, its directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Lucknow, Uttar Pradesh], India.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@matrikagreen.in
• Address: 25 Basant Vihar, Faridi Nagar, Indira Nagar, Lucknow